This Privacy and Security Policy explains how AXNFX collects personal data about you and how it maintains, uses and discloses that data.
AXNFX is committed to protecting the privacy of all personal information which is obtained from you, including the information we obtain during your visits to this website. AXNFX will only use your personal information in accordance with this Privacy and Security Policy.
What information do we collect from you?
AXNFX will collect and store personal information about you, as is legally required in order for AXNFX to provide you with the investment services. This includes, among others, your date of birth, your address and a photocopy of your national ID card, passport, or other form of ID and a copy of a recent utility bill or other proof of address. We may obtain personal information as a result of authentication or identity checks, including checks with credit reference agencies (who may keep a record of the information) to prevent fraud.
AXNFX also collects and processes personal information about you that is necessary for us to provide you with our services. This includes information about you when you complete an online application or another type of form and when you access and trade through your AXNFX account.
AXNFX may also derive information from your use of this website and software client and may store this information with your personal profile. This information may include site areas visited, pages viewed, frequency and duration of visits, Internet Protocol (IP) address, computer identification parameters, types of transactions conducted, documents downloaded, mouse clicks, mouse movements, scrolling activity as well as text you type in this website and which website referred you to ours or to which websites you link.
How we use and share your personally identifiable information?
AXNFX will use your personally identifiable information and share it with partners, contractors, service providers, transaction processors, advisors and affiliates of AXNFX (including but not limited to parent, sister and subsidiary companies in the AXNFX Group) (the “Partners”), for the following purposes only or subject to your explicit consent:
- To provide the services to you that you have requested including processing transactions.
- To confirm your identity.
- To maintain your personal profile.
- To manage your account.
- To contact you when necessary or appropriate in relation to the services being provided to you.
- To keep you updated whilst you are a customer in relation to matters such as contracts you have traded and activities of AXNFX.
- To manage and administer the products and services provided to you.
- For marketing purposes, including, but not limited to providing you with information regarding the products and services offered by AXNFX or its Partners.
- In developing an understanding of the products and services that you may be interested in obtaining from AXNFX or its partners.
- To provide you with information or opportunities that we believe may be relevant to you.
- To tailor the website to your needs and interests.
- To create impersonalized statistical data.
- To enforce the governing terms and conditions.
- If AXNFX believes that you have breached the governing terms and conditions, or abused your rights to use the services, or performed any act or omission that AXNFX believes to be violating any applicable law, rules, or regulations, then AXNFX may share your information with law enforcement agencies and other competent authorities as well as with other third parties, as may be required.
- If AXNFX is required, or believes that it is required by law to share or disclose your information to governmental authorities or to any other third party.
- In any case of dispute or legal proceeding of any kind between you and AXNFX, or between you and other clients or third parties with respect to, or in relation with the services AXNFX provides.
- To conduct surveys and questionnaires.
- In any case where AXNFX believes that sharing information is necessary to prevent imminent physical harm or damage to property.
- If AXNFX organizes the operation of its services within a different framework, or through another legal structure or entity, or if AXNFX is acquired by, or merged with another entity, provided however, that those entities agree to be bound by the provisions of this policy, with respective changes taken into consideration.
AXNFX may combine your personally identifiable information with information from other users of this website to create impersonalized statistical data for the purposes of monitoring and improving service. AXNFX may provide this statistical data to third parties. Under no circumstances will you be able to be identified from this statistical data; you will remain anonymous.
Choice and opt-out
In the registration process with AXNFX as a client, you will be given the option to opt-out of subscribing to:
- Marketing services, which provides you with information regarding the products and services offered by AXNFX or its partners and opportunities that we believe may be relevant to you;
- SMS (text) messages;
- Other electronic communications.
If you no longer wish to receive the above mentioned types of messages, you may opt-out by following the instructions included in each message.
Transfer of data to third countries
You acknowledge the AXNFX, by its nature as an online service, may store and process information in various sites, throughout the globe. If you are a resident in a jurisdiction such as European Economic Area Member States, where transfer of your personal information to another jurisdiction requires your consent, then you provide us your express and unambiguous consent to such transfer.
Updating Your Information
You may inform AXNFX at any time that your personal details have changed or that you wish AXNFX to delete personal information we hold about you by emailing us at [email protected] We will change or delete your personal information in accordance with your instructions, except to the extent that we are required to hold your personal information for regulatory or legal purposes, to provide you with the services you have requested or to maintain adequate business records. In any case, AXNFX may keep any aggregated or anonymous information for the purposes described in this Privacy and Security Policy, indefinitely.
When you use this website, you may be able to link to other websites. This Privacy & Security Policy does not apply to those other sites.
Cookies are small files of information, which often include a unique identification number or value, which are stored on your computer's hard drive as a result of you using the AXNFX MT4 trading software and accessing the AXNFX website.
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. Session ID cookies are used in order to allow you to access your account online.
Persistent cookies remain on your hard drive for an extended period of time. Persistent cookies are used only to collect statistical information referred to above. Most internet browsers are set up to accept cookies.
If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to have your computer notify you each time a cookie is sent to it, and thereby give yourself the choice whether to accept it or not. However, this may impair the quality of the services that we provide to you in relation to your account. Some persistent cookies, such as Flash cookies, cannot be blocked by changing your browser's settings.
Remarketing with Google Analytics
We may use the information we collect to assist us in delivering relevant ads to you (Remarketing). Remarketing is a way for us to connect with our websites and ads visitors, based upon their past interactions with our website and ads. Third-party marketing vendors may be hired by AXNFX to perform such remarketing services. As a result, third-party vendors, including Google, may show AXNFX’s ads on internet sites. Such third-party vendors, including Google, may also use their cookies, third party cookies and similar technologies to serve ads based on a visitor’s prior visits to AXNFX’s website.
You may opt out of Google Analytics for Display Advertisers and opt out of customized Google Display Network ads by visiting Google’s Ads Preferences Manager. You are also encouraged to visit Google Analytics Opt-out Browser Add-on.
For further information you can also visit Google’s privacy center.
AXNFX takes security very seriously and makes efforts to protect your personal information and ensure it is not accessed by unauthorized persons. Measures include encryption during data transmission, strong authentication mechanisms and separation of machines and data to provide secure areas.
While such systems and procedures reduce the risk of security breaches, they do not provide absolute security. Therefore AXNFX cannot guarantee that our service will be immune from any wrongdoings, malfunctions, unlawful interceptions or unauthorized access to the information stored therein and to other information security risks, or that your private communications on or through our service will remain private.
What are Your Rights?
You need not give us any of the personal information requested by AXNFX. However, without the information requested in the application form, AXNFX may not be able to open an account for you, or to provide you with any other services, information or assistance you have sought or evaluate the appropriateness of the service you are requesting.
How to request a copy of information
If you have a request, please write to AXNFX, verifying your identity and setting out in full what information you require.
We will charge a fee as allowed by applicable law to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested.
AXNFX is doing its utmost to comply with this Privacy and Security Policy. If you have any questions, concerns or complaints regarding this Policy and the enforcement thereof, please refer them to: [email protected] After receiving your complaint, AXNFX may contact you to better understand your concerns and will make all efforts to promptly answer your question, or resolve your complaint to your full satisfaction.
Amendments to Policy
AXNFX may change and update the terms of this Privacy and Security Policy from time to time. All changes will take effect seven (7) days after their initial posting on the Website, unless AXNFX amends this Policy to comply with legal or regulatory requirements, in which case the amendments will become effective as required, or ordered.
Forex & Contracts for Difference referred to as CFDs & are complex financial products, most of which have no set maturity date. Therefore, a position matures on the date you choose to close an existing open position. CFDs and Forex, which are leveraged products, incur a high level of risk and can result in the loss of all of your invested capital. As a result, they may not be suitable for all individuals. You should not risk more than you are prepared to lose. Before deciding to trade, you should ensure that you understand the risks involved and take into account your level of experience. You should seek independent advice, if necessary.
AXNFX offers various financial products allowing for among others, the carrying out of transactions in Contracts for Difference including but not limited to, forex, foreign currency exchange rates, indices, commodities, futures and options and other financial assets or CFDs. However owing to the fact that different regulations & taxation apply in different regions, restrictions may apply and some or all of the financial product offered by AXNFX may not be intended for clients in certain regions, recipients residing in countries where the provision of such products and services would constitute a violation of mandatory applicable legislation or regulations are strongly advised to obtain independent investment, financial, legal and tax advice regarding trading Forex , Stocks and other assets before trading. Under no circumstances will the Company be liable for any consequential, incidental, special, legal, punitive or exemplary damages arising by trading, registering or any use of this site.
This is a general risk warning and the Information provided herein is of a general nature dealing with all the products offered by AXNFX. This risk disclosure cannot and does not disclose all of the risks of trading in spot foreign & foreign exchange contracts for difference referred to as CFDs. The purpose of this notice is to describe the major risks of trading spot forex and CFDs you need to ensure that your decision is made on an informed basis.
You should not engage in speculative spot forex or CFD trading unless you understand the basic aspects of such trading and its risks. – For example, how positions are opened and closed, how profits and losses are made and the extent of your exposure to risk and loss. Trading in spot Forex and CFDs is speculative and involves a high degree of risk since it will be conducted using margin, the margin covers only a small percentage of the value of the foreign currency traded and high leverage hence small price changes in spot Forex or CFD can result in significant losses.
CFD and Forex trading is an agreement to either buy or sell a contract that reflects the performance of, including amongst others, forex, precious metals, futures and shares; the profit or loss of is determined by the difference between the price a CFD or Currency (Forex) is bought at and the price is sold at and vice versa. CFDs and Forex are traded on margin and it should be noted that no physical delivery of either the CFD or Forex or underlying asset is occurring. It should also be noted that when you purchase, for example, CFDs on shares you are merely speculating on the share’s value to either increase or decrease.
CFDs fluctuate in value during the day; the price movements of CFDs are determined by a number of factors including but not limited to availability of market information. It should be noted that past performance of CFDs is not a useful indicator of future performance.
Therefore, trading in these contracts is appropriate only for persons who understand and are willing to assume the economic, legal and other risks involved in such transactions. You should be satisfied that spot forex and CFD trading is suitable for you in the light of your financial circumstances and attitude to risk. If you are in any doubt as to whether spot forex or CFD trading is suitable for you, please seek independent advice from a financial service professional. AXNFX does not provide such advice. You should not commence trading in CFDs unless you understand the risks involved.
When trading CFDs, you are effectively entering into an over-the-counter (‘OTC’) transaction; this implies that any position opened with AXNFX cannot be closed with any other entity. OTC transactions may involve greater risk compared to transactions occurring on regulated markets, for example traditional exchanges; this is due to the fact that in OTC transactions there is no central counterparty and either party to the transaction bears certain credit risk (or risk of default).
When you engage in CFD or spot forex trading you are placing a trade in relation to movements of prices set by AXNFX. Prices quoted to you by AXNFX will include a spread, mark-up, or mark-down when compared to prices that AXNFX may receive or expect to receive if it were to cover transactions with you by a trade in the interbank market or with counterparty. Although dealing spreads are common in the foreign exchange markets, the total impact of spreads may be significant in relation to the size of the margin you post and may make it more difficult for you to realize a profit from your trading. In addition, in connection with the automatic rolling forward of spot forex transactions that you do not close out, AXNFX will impose an interest charge. You should carefully consider the effect of such interest charges along with spreads, mark-ups, or mark-downs on your ability to profit from trading.
The “gearing” or “leverage” available in CFDs and spot forex trading (i.e. the funds AXNFX requires you to provide when a position is opened compared to the notional size of trade you can enter into) means that a small margin deposit can lead to large losses as well as gains. It also means that a relatively small movement can lead to a proportionately much larger movement in the size of any loss or profit which can work against you as well as for you.
You may lose all amounts you deposit with AXNFX as Margin. The placing of certain orders (e.g. “stop-loss” or “limit” orders) that are intended to limit losses to certain amounts may not always be effective because market conditions or technological limitations may make it impossible to execute such orders. Please also note that for all orders (including guaranteed stop loss orders) you may sustain the loss (which your order is intended to limit) in a short period of time.
You have to pay to AXNFX all losses you sustain as well as all other amounts payable under the terms and conditions for trading spot forex and CFDs such as interest. If you decide to engage in CFD and/or spot forex trading, you must accept this degree of risk. CFDs and spot forex trades are not traded under the rules of a recognized or designated investment exchange. Consequently, engaging in CFDs and/or spot forex trading may expose you to substantially greater risks than investments which are so traded.
The potential for profit or loss from transactions on foreign markets or in foreign denominated contracts are affected by fluctuations in foreign exchange rates. Transactions involving foreign currencies, including CFDs and/or spot forex trading, involve risks not present when dealing with investments denominated entirely in your domestic currency. Such enhanced risks include (but are not limited to) the risks of political or economic policy changes in a foreign nation, which may substantially and permanently alter the conditions, terms, marketability or price of a foreign currency. The profit or loss in transactions in foreign currency-denominated contracts (whether they are traded in your own or another jurisdiction) will also be affected by fluctuations in currency rates where there is a need to convert from the currency denomination of the contract to another currency.
CFD & Forex trading, unlike traditional trading, enables you to trade the markets by paying only a small fraction of the total trade value. However, it should be noted that leverage, or gearing as it is often referred to, means that a relatively small market movement may lead to a proportionately much larger movement in the value of your position. AXNFX offers standard leverage of 1:400.It should be noted that the Firm shall monitor the leverage applied your positions, at all times; the Firm reserves the right to decrease the leverage depending on your trading volume.
A swap is the interest added or deducted for holding a position open overnight. Depending on the position held and the interest rates of the currency pair involved in the transaction your trading account may either be credited or debited, accordingly. Your trading account is reconciled every day at about 23:59 server time and the resulting amount shall be automatically converted into the currency that your trading account is denominated in. Please note that the rollover interest rates charged by AXNFX are based on the interbank rates; AXNFX updates such rollover interest rates as often as it deems necessary. You agree that you shall be notified of the applicable swap value by visiting the AXNFX site. In addition, you are responsible for checking the applicable swap value prior to placing an instruction for trading.
As a foreign currency company AXNFX may have access to information that is not available to you, may have acquired trading positions at prices that are not available to you, and may have interests different from your interests. AXNFX does not undertake any obligation to provide you with market or other information we possess, nor to alter or refrain from our own trading.
You need to ensure that you have sufficient margin on your trading account, at all times, in order to maintain an open position. In addition, you need to continuously monitor any open positions in order to avoid positions being closed due to the unavailability of funds; it should be noted that the Firm is not responsible for notifying you for any such instances.
AXNFX bears no responsibility for any loss that arises as a result of delayed or un-received communication sent to you by the Firm.
In addition, AXNFX bears no responsibility for any loss that arises as a result of unencrypted information sent to you by the Firm that has been accessed via unauthorized means. You are solely responsible for the privacy of any information contained within the communication received by AXNFX. Moreover, you accept that any loss that arises as a result of unauthorized access of a third party to your trading account is not the responsibility of AXNFX.
In case of a Force Majeure Event you shall accept any loss arising Under abnormal market conditions, CFDs may fluctuate rapidly to reflect unforeseeable events that cannot be controlled either by the Firm or you. As a result, AXNFX may be unable to execute your instructions at the declared price and a ‘stop loss’ instruction cannot guarantee to limit the latter’s loss.CFD prices are influenced by, amongst other things, implementation of governmental, agricultural, commercial and trade programs and policies and national and international socioeconomic and political events.
You can only engage in CFD and/or spot forex trading with AXNFX in currencies AXNFX makes available. AXNFX does not undertake to continue to offer all such currencies. The markets AXNFX offers (and its prices) are derived from underlying prices quoted in the forex interbank market. AXNFX has no control over movements in the underlying prices which may be volatile and unpredictable. Those movements will affect AXNFX’s prices, whether or not you can open and close a position and the price at which you can do so.
We are not required to continue to make markets in any foreign currency and may refuse to accept any order at our absolute discretion. During periods of market volatility, it may be difficult or impossible for you to liquidate an existing position, to assess the value of open positions, to determine a fair price or to assess the exposure to risk. These are among the reasons why transactions in foreign currency involve increased risks. Since foreign currency trading with AXNFX is not conducted on a regulated exchange, there is no clearing house or other central counterparty which guarantees our payment obligations to you under contracts that you enter into. You can only look to AXNFX for performance on all spot forex or CFDs you enter into with us and for a return of any margin. The insolvency or default of AXNFX can cause you to lose the value of all positions carried in your Account with AXNFX and can cause you to suffer additional losses from open positions.
CFDs & Forex, which are leveraged products, incur a high level of risk and can result in the loss of all of your invested capital. However, it should be noted that AXNFX operates on a ‘negative balance protection’ basis; this means that you cannot lose more than your initial investment.